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Refund Policy

Refund Policy – ipworld

Last updated: May 2026

At ipworld (https://ipworld.live/), customer satisfaction is our priority. We offer a clear refund policy based on your subscription plan.

  1. 30‑Day Money‑Back Guarantee (3, 6, and 12‑Month Plans)
    • If you are not satisfied with our service within the first 30 days of your subscription, you may request a full refund.
    • This applies only to plans of 3 months, 6 months, and 12 months.
  2. 7‑Day Refund Period (1‑Month Plan)
    • For monthly subscriptions, you have 7 days from the activation date to request a refund.
  3. Non‑Refundable Situations
    Refunds will not be issued in the following cases:
    • Connection or buffering issues caused by your internet service provider, local network, or insufficient internet speed.
    • Use of outdated devices that do not support IPTV apps (e.g., very old Smart TVs, unsupported Android versions, or devices without HLS support).
    • Change of mind after the refund period has expired, or if you simply no longer wish to use the service.
    • Failure to follow installation instructions or using incompatible apps.
    • Any attempt to abuse the refund policy (e.g., requesting multiple refunds on different accounts).
  4. How to Request a Refund
    • Contact our support team via WhatsApp: +44 791 662 1668 or email: support@ipworld.live
    • Provide your subscription details (activation email or account ID).
    • Our team will verify and process your refund within 5‑7 business days.
  5. Important Notes
    • Refunds are issued to the original payment method (Western Union, Remitly, WorldRemit, Cryptocurrency, or Eneba Gift Card).
    • We reserve the right to deny a refund if the request is made after the guaranteed period or falls under non‑refundable conditions.

For any questions, please contact us before purchasing.